114 Sansome St., 5th Floor. Customer service, Feeling like i was scammed, Not able to reach costumer service, Lack of response, Being deceived. We sincerely appreciate your kind words, and please be assured that whenever things don't go as planned, our Customer Service team will be more than happy to assist you. If you are looking for ThredUp.com's best customer help page or faq or forum, this is the best entry point according to 1,086 GetHuman users in the last 12 months. PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING COMPANY'S SERVICES. Just terrible customer service. Journalist Elizabeth Segran sparked a wave in call to President Biden to appoint fashion czar. Read about their experiences and share your own! thredUP is always happy to help you! The package*items... Order * *********I ordered a sports bra and a pair of Nike shorts. ThredUp Phone Number. The following Terms of Use constitute a legally binding agreement (the "Terms") between The Client and ThredUp Inc. and its affiliates ("thredUP," Website" www.thredup.com orThredUP's') governing The Customer's use of Company's website(s), mobile applications, stores and other services or content available through the foregoing (collectively, the "Services"). ********** paid... Just a little while ago I placed order *********. The company was founded by James Reinhart and Chris Homer in January 2009. No known phone number. | Read 2,121-2,140 Reviews out of 2,178 Take a full use of existing customer code to buy all products you want. I haven't received email or anything … I bought a purse that stated you would think it was new. The best way to reach someone at thredUP is through our Customer Service team. Needless to say, I couldn’t possibly fit into the item and was disappointed. I am updating this review because thredup customer service has reached out to me, and rectified the issue. The company accepts returns within 14 calendar days of the receipt date. Pissed Consumer © 2021 All You can find contact details for thredUP above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. The customer service is terrible with responses. The code was for a new customer's first purchase, but you're already a thredUP customer with a prior purchase. Order Status and Questions. Take a full use of existing customer … We may not quite have as much of this available for ThredUp customer service issues or reviews, but we hope that you visit GetHuman again next time you have a problem with another company. These Terms govern how claims The Customer and thredUP have against each other can be brought and will require The User of company services to submit claims The Client have against thredUP to binding and final arbitration on an individual basis, not as a plaintiff or class member in any class, group or representative action or proceeding. Thank you for your feedback. I ATTEMPTED placing an order yesterday *.**. The fastest way to contact ThredUp.com, the best ThredUp.com phone number available and their other best contact information, with tools and instructions for skipping the wait and resolving your issue quickly, as well as tips for specific popular customer service … When applying existing customer Coupons, you can purchase more and take a good control of budget. Thanks for the fantastic feedback, Melissa. What can we help you with. They are similar to companies like Spiegel, Coldwater Creek, Karmaloop, Bakers Shoes, City Sports, Artful Home, Bidz.com. I should have read online reviews better before I used Thred Up. You can call ThredUP at toll free number, write an email, fill out a contact form on their website www.thredup.com, or write a letter to ThredUp Inc, 114 Sansome Street 5th Floor, San Francisco, California, 94104, United States. Allbirds, ThredUp and more have signed on. Learn about thredUP culture, salaries, benefits, work-life balance, management, job security, and more. Back to Top. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with thredUP Customer Service. GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. Free interview details posted anonymously by thredUP interview candidates. For more details, and to see what shortcuts or tools we provide to get better, faster help from ThredUp, tap or click the link. ThredUp is associated with terms like private, e-commerce, b2c, apparel & footwear, consumer staples by their customers and industry analysts. Back to Top. They employ 241 people according to customers in the know. Read about their experiences and share your own! thredUP x Gap Brands. Refund OptionsthredUP has three different refund options available:thredUP credit: We'll give you a free return shipping label and your refund will be in no... Refund Changes and Concerns If you wish to change the refund method, please reach out to Customer Service … Thredup Inc. has 142 total employees across all of its locations and generates $31.47 million in sales (USD). There is only one way to contact ThredUp, shown above. Customer Service | Sustainable Fashion Tempe, Arizona 58 connections. The item that arrived was 5 sizes smaller than the size advertised, because someone thought they saw a “1” in front of the second number. Didn’t receive all my item. Reviews 0 . thredUP is an online marketplace buying gently used women's and children's clothing and reselling them for a discount off the retail price. Free interview details posted anonymously by thredUP interview candidates. Its headquarters is based in San Francisco, California, USA. Order Returns. Thredup Inc. is located in Oakland, CA, United States and is part of the Internet & Mail-Order Retail Industry. 4 thredUP Customer Service Representative interview questions and 4 interview reviews. Contact ThredUP Customer Service . The quality was great on all of them. Show reviews that mention. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with thredUP Customer Service. If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years. ThredUP ships their products across the United States through FedEx. The information The Company collect from The Client of ThredUP falls into two categories: personally identifiable information ("Personal Information") and non-personally identifiable information (i.e., information that cannot be used to identify who The Client are) ("Non-Personal Information"). Or take a look at our AAA Customer Service page. **** I never received an indication as to w... Hello, I recently ordered some item for the first time from Thred Up. Contact ThredUP customer service. Disappointed that thredUP does not support its customer base when it comes to returns. Promo Codes like Up to 25% off thredUP Collection + Free P&P is a good choice for you. 5,433 reviews for thredUP, 3.3 stars: 'I recently purchased 3 pairs of workout / leggings and 3 sweaters. You can help! Order Status and Questions. thredUP x Gap Brands. 3 free shipping promotions can exempt your delivery fees. I appreciated their speedy response and how they handled the situation. There are 3 companies in the Thredup Inc. corporate family. items order customer service customer service … Save with Thredup Coupon Returning Customer & Promo codes coupons and promo codes for February, 2021. This kind of information and tooling can be very useful for large companies who tend to make it hard to speak to a real human being to solve complicated customer problems. They are considered to be part of the following sectors and industries: Consumer Discretionary, Consumer Durables & Apparel, Textiles, Apparel & Luxury Goods, Apparel, Accessories & Luxury Goods. In this case, search for a newer coupon code with a valid expiration date. There is only one way to contact ThredUp, shown above. International Shipping. For example, look at our Playstation Customer Service page. Please note that this Privacy Policy does not apply to third party services (each, a "TPS"), such as Facebook, Amazon, or other social network services and commercial partners of thredUP. For customer service inquiries. www.thredup.com are not responsible for their practices, content, or privacy policies. Please notice that Thredup Coupon For Existing Customers has deadline, so you should use discount in time. Today's top Thredup Coupon Returning Customer & Promo codes discount: 20% Off Your Order Over $150 at thredUP (Site-wide) We hope to have you back soon! A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. I've sent over 200 great condition items and had a terrible experience. United States - 94104. www.thredup.com. 3 free shipping promotions can exempt your delivery fees. Goody Boxes. You can contact customer service by email at goody-support@thredup.com, or by phone at (888) 868-0186. ThredUp also goes by or is associated with the names thredUP Inc., thredUP. Order status can be tracked in personal profile on the company website. GetHuman's relationship is with consumers and not with ThredUp or organizations like it. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. It is estimated that buyers who use Thredup Coupons For Returning Customers on thredup.com can save $20.48 per order. Companies are selected automatically by the algorithm. Our thredUP team goes above and beyond to provide you with the best experience possible. Promo Codes like Up to 25% off thredUP Collection + Free P&P is a good choice for you. Salary information comes from 6 data points collected directly from employees, users, and past and present job advertisements on Indeed … ThredUP offers the following products: dresses, sweaters, jeans, pants, and shoes. my bags have not been review, what's the status on that please and thank you! ... Visit our thredUP Twitter support; For media and partnership inquiries, email: media@thredup.com. It took around 6 months to process my bag (which I didn't really care because of Coronavirus shut downs), but then only 75% of the items were accepted. For example, look at our Playstation Customer Service page. Customer Care, Shipping Service, Trade-in, Pros: I do not have access to a printer, and as we are all quarantined, I can't easily go to a shop to use a printer. Technical Support. Best way to get ThredUp help. It is also possible to order handbags and accessories. If The Client do not wish to be bound by these Terms of Use, The Client of ThredUP may not access or use the Services or order or purchase any products. Please read these terms of use carefully. 4 thredUP Customer Service Representative interview questions and 4 interview reviews. | Read 2,061-2,080 Reviews out of 2,117 Initial thredUP complaints should be directed to their team directly. ThredUp Online Help-desk. 2,117 people have already reviewed thredUP. The shorts were... On June *th send out a bag with clothes so I can sell at your website, I been tracking... well, I'll try again. Free interview details posted anonymously by thredUP interview candidates. The Company encourage The User of Website to carefully review the privacy policies of any TPS The Customer access so that The User know how they will use and share The Customer's information. The coupon code is past its expiration date. For more details, and to see what shortcuts or tools we provide to get better, faster help from ThredUp, tap or click the link. 3,454 reviews for ThredUP, rated 3.67 stars. 4 thredUP Customer Service Representative interview questions and 4 interview reviews. You can find contact details for thredUP above.. ComplaintsBoard.com … The algorithm is subject to change in future. After cancelling a bundle so I could receive my order earlier, I still waited 7 days before my item was shipped and five more days before I received it. Facebook is a social networking website where users can post comments, share photographs and post links to news or other interesting content on the web, chat live, and watch short-form video. It is estimated that buyers who use Thredup Coupons For Returning Customers on thredup.com can save $20.48 per order. ThredUP is ranked 425 out of 2170 in Footwear and Clothing category. Responses to email inquiries typically come within one to three business days. I was a steady customer this year, but when I needed to return a pair of shoes, thredUP provided no other options than printing my own label. Or take a look at our AAA Customer Service page. Customers can also use PayPal service. Please notice that Thredup Coupon For Existing Customers has deadline, so you should use discount in time. thredUP is a fashion resale website for consumers to buy and sell secondhand clothing online. GetHuman provides customer service contact information, step-by-step help, tools to get a rep on the phone faster and all kinds of useful gadgets for customers to make it easier to get good customer service without the hassle. ThredUP is a reseller which specializes in sales of secondhand clothes. Reviews from thredUP employees about working as a Customer Service Representative at thredUP. Seems like there may be some confusion here. Share your voice on ResellerRatings.com 2,178 people have already reviewed thredUP. San Francisco, California. What happened? Goody Boxes. International Shipping. I get that things have been moving slowly, but 9 months is ridiculous, especially since there was no disclaimer saying it would take the better part of a year. I sent a bag in May 2020, and it will be processed in February 2021, with that date "likely to change". Available payment options are Visa, MasterCard, American Express, and Discover. Lately they’ve been eliminating the ability to combine coupons and rewards and I think that truly takes away some of the experience for the end user. thredUP's Clean Out Partners. Q&A . Average thredUP Customer Service Representative yearly pay in the United States is approximately $35,748, which is 13% above the national average. Free delivery option is possible. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. We moved all customer service associates that were meeting or exceeding performance standards from our San Leandro distribution center to our corporate office in San Francisco. I have a question about a clean out bag (*B*A*B-P*V*M). When applying existing customer Coupons, you can purchase more and take a good control of budget. +1 617 575 9676 (Customer Service) +1 925 266 5950 (Walnut Creek Store) +1 737 205 1718 (Austin Store) +1 (415) 402-5202. As a Customer Support Team Manager at thredUP, you will oversee a team of Customer Support Representatives and Social Media Support Representatives, located in our NEW SCOTTSDALE office. I love ThredUp and have been a loyal customer for years, always finding great deals. Technical Support. thredUP's Clean Out Partners. Return package not delivered. I just want to know the status of my order. Advertisements. ThredUP reviews (www.thredup.com): Can't get customer service on the phone. Common reasons that people try to call ThredUp customer support department include Account Setup, Can't Make a Post, Missing Order, Payment Inquiry, Account Access and other customer service … thredUP is a fashion resale website for consumers to buy and sell secondhand clothing online. I ordered a cleaned out bag about three months ago I never received it. And they fit really well, too, thanks to accurate sizing labels online. At thredUP, ThredUP believe that The Customer have a right to know what information www.thredup.com collect from The User of Website and The Company want The Client to understand ThredUP's' commitment to protecting The User's privacy. thredUP Customer Service Contacts. Sometimes when you dig through the various help topics and volumes on support.thredup.com, you end up needing to go back and forth with somebody in their customer service … Sharing is what powers GetHuman's free customer service contact information and tools. According to data, buyers with Thredup Coupon For Existing Customers … Contacts & Company Info . Order Returns. Instagram is a social networking app made for sharing photos and videos from a smartphone Support for thredUP. Initial thredUP complaints should be directed to their team directly. Do you have something to say about ThredUP? Thrifting is great when it’s cheap. We're disappointed to hear you didn't enjoy your experience at thredUP. You are looking up ThredUp customer care, so you probably already know who they are. Affordable clothing and shoes, Online shopping, Recycling of clothing, Good selection good prices, Good concept, Cons: Read real customer ratings and reviews or write your own.