Hello Linda, The replacement lid is over $200. I was told that this was a known problem, but in the grand scheme of the number of units sold, Whirlpool considered it to be an "isolated incident." I appreciate the professionalism that Amber displayed in taking care of this issue. I have since seen the new Cabrio design has a solid lid - no glass! Whirlpool cabrio washer lid defect. Washer … Whirlpool Cabrio washing machine has had lid broken at hinge for 3 replacement lids. Try eBay, Amazon or similar sites. Incidentally, the technician told me he has seen cases were some owners have drilled *** through the broken lid and mended it with a bolt. I just replaced the glass lid and broken plastic frame with the all metal one. To learn more about the ways to appreciate the reviewer please visit We are processing your message. They actually called me. The item may have some signs of cosmetic wear, but is fully operational and functions as intended. Replaces W10349136, PS11753407, AP6020094, AP4929346, W10304647, 1878254, AH3489893, EA3489893, PS3489893. Check your model number or use our Cross Reference Tool to determine if this part will work with your appliance. Two months later the new one cracked & they replaced the hinges and lid again. Can i replace my metal lid with a glass lid on my whirlpool cabrio washer by just changing the lids. This item may be a floor model or store return that has been used. DON'T BUY A Whirlpool! our lid on our whirlpool cabrio platinum washer has broke exist but it does!i replaced my broken glass lid with the. tag so we can see what you are referring to. I have a kenmore 25132 washer with a metal lid and I wondered if I can replace the lid with a see through glass lid? Do they need to be removed? WPW10349136 Whirlpool Cabrio Washer Lid SILVER. Not a good response back at all. Thank you for your patience and understanding in this matter. Simple enough to remove and replace lid. After replacing 2 cracked-at-the-hinges glass lids that came on this Cabrio model #WTW7800XW2, THIS LID is what I should have ordered all along. When you are battling with a faulty spin function, check if: The door lock switch assembly/lid switch assembly is working fine. I’m on my 4th lid!!! You can try to reach review author by writing a comment to the review or try one of our business solutions. I had to put a complaint with my states consumers complaint line, as well as Better Business Bureau. But instead continue to use the same lid door design that failed and always will. Figured since they were 8 years old may as well go with the deal they gave me. whirlpool cabrio washer glass lid. The "Lid assembly" is held in place, and the tension preventing it from falling when open, is through spring loaded METAL tabs which insert into the PLASTIC fame surrounding the glass lid. ... Unscrewed screws from the glass side and f door remove hinge replaced with new hinge screwed glass door back together. Find great deals on eBay for whirlpool cabrio washer lid and whirlpool cabrio washer lid lock. Whirlpool also makes various appliance models for Sears / Kenmore. check and make sure the lid is not broken also.. The technician who came to check out my washer lid ordered a new lid, both hinges, and bearings. This is a brand new lid switch assembly for many Whirlpool, Kenmore, KitchenAid, Roper, Estate by Whirlpool and other washing machines made by Whirlpool. Brand. Laverne, unfortunately, we would not be able to recommend an alternative lid due to the design and operational differences. We also have installation guides, diagrams and manuals to help you along the way! Latch/Lid Lock Assembly for Whirlpool WTW7800XW2 Washing Machine. All attempts to use washer since have resulted in lid lock light coming on and washer … This item may be a floor model or … The first one cracked after 9 months & they replace the lid. Username and password will be sent to you via email. Mine just broke for the second time. They do not offer a kit to change out the lids. So, replacing the lid is an issue that, apparently, a lot of people have been experiencing over the last handful of years. The first authorized technician told me it was the bleach rusting the spring hinge which was replaced and after hours of complaining, Whirlpool sent a replacement lid as well as the hinges. 99 Whirlpool WTW7500GW0 Washer – Cosmetic damage – Lid Appliance Video In this video we will show you how to repair a Whirlpool WTW7500GW0 Washer - With the following issues: Cosmetic damage Amber called me a few days following her post (below) and she sent a technician to my house to replace the lid on my washer at no charge to me. All rights reserved. My wife and I purchased a Cabrio washer from Lowes a little less than two years ago (factory warranty is twelve months). The washer will function only when the lid/door is completely closed. Mine has now broken twice it’s just over a year old!!! Installation. Rights Reserved, You Are About to Contact PissedConsumer.com. Yes. I was told it didn't cover the lid, because the machine was still operable with a detective door. Please note that the manufacturer has updated the part and it may look different than the original. I thanked Whirlpool for wasting my time and money, and vowed to never purchase another Whirlpool product again.... OF ALL THE COMPANIES THAT I HAVE DEALT WITH DURING MY 30+ YEARS AS A CONSUMER, THIS WAS THE WORST CUSTOMER SERVICE EXPERIENCE I HAVE EVER HAD. It hasn't always sounded this loud. W10404050 W10238287 Lid Lock Switch Assembly, W10240513 Lid Lock Strike Compatible with Whirlpool Washers by SupHomie - Replaces Part Numbers AP5263307 PS3497627 W10744659 4.3 … Got a phone call from Whirlpool rep agreeing to one time repair, on a appliance still under repair. And people wonder why we don't buy American products! Whirlpool Cabrio washing machine has had lid broken at hinge for 3 replacement lids. i purchased my Whirlpool Cabrio washing machine with the glass lid and i am having the same problem. Turns out, it was the correct part number (imagine that). The lid has been replaced twice at a cost of over $200 each time and now it's broke again! Find Whirlpool Washing Machine Cap, Lid & Cover Parts at RepairClinic.com. Laverne for Model Number WTW7800XW. Answer Calvin, Unfortunately, the manufacturer has discontinued the WPW10183521 / W10071520 / W10183520 Lid, Glass Assembly Black. I have this same washer. Is there another lid other than WPW10349235, AP600096 that will work on this machine? I did some Google searching and found that there could be a few different issues that are causing the lid lock light to flash or blink on the control panel of my washer. Call 877 477 7278 for appliancepartspros and order the following Whirlpool parts (prices as of November 2016): 1 lid … This is the worst design for a washer lid I have ever seen. Search by using the manufacturer's part number. I have contacted Whirlpool several times and they simply dismiss the complaints. Get the best deals on whirlpool cabrio washer when you shop the largest online selection at eBay.com. The second time, I caught the issue before the lid actually cracked and ordered replacement hinges - this did not rectify the situation and the lid cracked anyway due to the tension of the springs/hinges. Part Number WPW10349235 (AP6020096) replaces W10349235, PS11753409, W10289456. Call 877 477 7278 for appliancepartspros and order the following Whirlpool parts (prices as of November 2016): 1 lid … I am hoping that the new lid/hinge assembly has somehow been updated so that this will no longer be a problem. Thank you for the post. Of course, I told the Whirlpool rep. about my research, and she told me (paraphrased)..."We don't recommend our customers to use the internet to research our products, unless it is a Whirlpool approved site." I have contacted Whirlpool several times and they simply dismiss the complaints. We also have installation guides, diagrams and manuals to help you along the way! A consumer advocacy group claims the glass lids of Kenmore top-load washers shatter spontaneously and that Sears, the Kenmore brand owner, is slow to resolve the problems. Shame on this company, but more importantly our agencies for consumers, plus governmental agencies. View and Download Whirlpool Cabrio WTW8500DC service manual online. Remove the two screws that hold the lid switch in place, then remove it from the machine. I am not sure if this is a viable fix, but I may try with the old lid once the new one is replaced. New: 10-PACK Washer Lid Switch Assembly 3949238 Replacement for Whirlpool Kenmore PS350431 . To diagnose this problem you’ll want to put the washer in a spin mode. If the washing machine does not spin, the lid lock may be defective. I have an older Kenmore top loading washing machine. Ours just broke for the 2nd time! Whirlpool refrigerator- repair plus one is a scam! Whirlpool Cabrio washer lid cracked and broken at the hinges Paul M. • Simi Valley, CA ... Answer Calvin, Unfortunately, the manufacturer has discontinued the WPW10183521 / W10071520 / W10183520 Lid, Glass Assembly Black. Unfortunately the thin plastic surround fails which results in the lid becoming "sprung". How To Troubleshoot Whirlpool Cabrio Washer Motor Circuit; How To Access & Remove Whirlpool Cabrio Washer Control Board; How To Activate Manual Diagnostic Test Mode On Whirlpool Cabrio Washers; Did We Help? Whirlpool WTW8040DW4 washer parts - manufacturer-approved parts for a proper fit every time! ©1999 - 2021 AppliancePartsPros.com®. Basically it is not in warranty and they know of no defect. The lid is SILVER with dark black glass. LD – Whirlpool cabrio washer code lf: Long Drain, meaning its taking too long for the washer to drain. If the lid will not lock and keeps clicking on your Whirlpool Cabrio washer, it is probably a faulty lock switch assembly. The lid lock light is flashing on my top load washer. Thank You for Your Reply! Later in the call, the Whirlpool rep could not find the part number for the call, so I provided her with the number that I found at a "non-approved" Whirlpool site. SOLD AS A 10-PACK. "Whirlpool is an American company that stands behind it's product..... WRONG! Has anyone asked if they have a metal lid that will fit? Thank you. In my opinion, the hinges have WAY too much tension on them for the flimsy plastic frame. The water pump belt in the washer has worn out or is damaged. Find many great new & used options and get the best deals for 3949238 Washer Lid Switch Assembly for Whirlpool Kenmore Washers NEW-SEALED at the best online prices at eBay! Appliance: Whirlpool Automatic Washer WTW7800XW2 My Repair & Advice Featured Story. The manufacturer no longer sells the part. These appliances are not cheap, as a consumer this is a slap in the face. It is definitely a design defect and is probably experienced by the majority of the Whirlpool Cabrio owners. shop with confidence.. As a retired design engineer after reading 50+ bad reviews on whirlpool cabrio washer lousy plastic hinge design they should fix their design problem, a. This is a replacement lid hinge for your washer. Whirlpool Cabrio Platinum WTW8000BW washing machine - top loading - freestanding - white overview and full product specs on CNET. Our machine came with the see through glass lid. Model. Find great deals on eBay for whirlpool cabrio washer and whirlpool cabrio washing machine. Ended up giving me a great price on washer /dryer set - but I went with there. Comment the review as Whirlpool verified representative. When your appliance does too, use replacement parts designed specifically for your needs. When I run a wash cycle it gets stuck in constant loop of wash cycles going on and on. Doing research into the reason behind the breaking of the plastic frame that holds the glass lid in place has led to the discovery of the tremendous amount of tension against the frame due to the spring hinges that were originally installed. You will be able to edit the text before publishing. Purchased my washer 12/2018; I Was not aware of any problem with the lid until yesterday, Aug 2019. The lid hinge is what the lid for your washer pivots on. And some things get better Because you keep evolving, so do we. Enter your part number in a search engine, a smaller company might have it. Whirlpool simply is looking the other way on this one. Answer Hello Janet, Hello Janet, Do you carry a silver lid and what is the price/shipping for that item? Find great deals on ebay for whirlpool cabrio lid and whirlpool cabrio washer lid. Washer Lid WPW10349235 parts - manufacturer-approved parts for a proper fit every time! Unplug the washing machine from the electrical outlet. I have read and agree to the Pissed Consumer. Appeared it did not spin. I have since seen the new Cabrio design has a solid lid - no glass! ... item 7 Whirlpool Washer Lid Washing Machine, ... CABRIO Washer Shaft Tool Bearing Seal Kit W10435302 W10447783 Whirlpool … Whirlpool 3.6 cu. i purchased my Whirlpool Cabrio washing machine with the glass lid and i am having the same problem. Thanks, Answer Jaycee, Model #WTW8600ywd serial - Answered by a verified Appliance Technician see all. i have replaced the lid 3 times And it has broken again, I've even epoxied a couple of them when they first cracked to get a little more life out of them. LF – Long Fill, meaning its taking too long for the tub to fill up with water. More than ever, Whirlpool helps you keep up … Shop with confidence. Gotcha! The parts were back-ordered, but they are supposed to ship out to my home tomorrow. 3949247 Washer Lid Switch Replacement part by DR Quality Parts - Exact fit for Whirlpool & Kenmore Washers - Replaces 3949237, 3949239, 3949240 4.7 out of 5 stars 203 $7.89 $ 7 . Free shipping for many products! item 2 NEW Whirlpool W10393369 LID ASM-GLASS WP FACTORY AUTHORIZED 2 - NEW Whirlpool W10393369 LID ASM-GLASS WP FACTORY AUTHORIZED. As many have also encountered, the lid design on the Whirlpool Cabrio HE washer often causes the lid to crack at the place where the hinge enters the lid, and eventually buckle causing the glass to separate and lid lock to fail. Get contact details that poster left for the company. Trending at $13.49. see all. Removed the screws, lifted the old lid out of the hinges. I emailed Whirlpool three times asking for help and explaining to them there had to be a design flaw with the glass lid that came on this washer. 89 https://www.appliancepartspros.com/customerservice/returns.aspx. I had the same argument with Whirlpool, I also got the run around and had an extended warranty. Its just over a year old. Right part and the right instructions led to an easy fix. I sent them a email recently. If they are the screens, they should be there to protect the water valve from mineral deposits and sedimentation from the water supply. If you wish that your prior post be removed, submit a notarized letter. Thanks to ChrisG's review that included Kevin's recommended alternative, I instead purchased Whirlpool parts #8572026 (lid … It is approximately 2.5 inches in length and 1.5 inches in width. The item may have some signs of cosmetic wear, but is fully operational and functions as intended. The silver version of the lid is WPW10349136 and the current pricing is on our site. Try a used appliance store, sometimes they have the same model or usable part for your machine or access to someone who does have the part or access to a repair facility that can repair or refurbish your part. Locate the fuse. my whirlpool cabrio platinum lid is broken on right side, Mine just pulled apart on the right side as well...it’s been a great washer though. Replaced the hinges, set new lid in the hinges and replaced screws. I had already replaced one lid, and mine failed a second time. The washer apparently needs a new lid. Appliance: Whirlpool Automatic Washer WTW7800XW2 My Repair & Advice Featured Story. Thanks. Thank you This feature is currently under development. Just one example of the research I found can be seen at: http://www.pissedconsumer.com/reviews-by-company/whirlpool/whirlpool-cabrio-horrible-product-customer-service-201204****9575.html. This is ridiculous. I've taped the lid at least 10 times trying to squeak out another few months. Repair your Whirlpool Washing Machine Cap, Lid & Cover for less. Seraphina. Probably don't want to spend the money for another lid and I will never buy Whirlpool again due to their poor customer service for something that should be recalled. Now after reading all the complaints about this same problem and Whirlpool being aware of it, i demand a refund for both washer and dryer. Energy Star. Whirlpool Cabrio WTW5500XW0 - last load washed was found completely wet at end of cycle. Whirlpool needs to repair this design flaw on their $$$ product! Bought a new lid from AppliancePartsPros.com, was emailed instructions on how to remove and replace the lid.. I'm sorry but we will need to ask you to post a new question including the model number from your units' I.D. I am on my 3rd lid and it has now also cracked and getting worse. Call 877 477 7278 for appliancepartspros and order the following Whirlpool parts (prices as of November 2016): 1 lid … Whirlpool eventually came through and took care of our problem. Would You Like to Convert It Into Review? Latch/Lid Lock Assembly for Whirlpool WTW7800XW0 Washing Machine. Good luck to others who are having the same problem. I'm sorry but we will need to ask you to post a new question including the model number from your units' I.D. Receive discounts, usage tips, and recall notices. I have the cabrio washer as well and the lid has been repaired/replaced during the warranty period and has since cracked again. Whirlpool Cabrio washing machine has had lid broken at hinge for 3 replacement lids. I had already replaced one lid, … The silver version of the lid is, We are Safe, Secure, Dependable and Trusted, Plastic frame on the lid was cracked which let the glass part raise above the frame, Lid broke at hinge this is a product defect numerous reports of broken lids on net. W10404050 W10238287 Lid Lock Switch Compatible with Whirlpool Washers by SupHomie - Replace… Washer latch/lid lock. You will need to take a look at the lid lock assembly and see if there is a … Calvin, Unfortunately, the manufacturer has discontinued the, Jaycee, As many have also encountered, the lid design on the Whirlpool Cabrio HE washer often causes the lid to crack at the place where the hinge enters the lid, and eventually buckle causing the glass to separate and lid lock to fail. $9.99. Whirlpool Cabrio washer lid cracked and broken at the hinges, Plastic around glass lid broke and literally folded lid. If they are the screens, they should be there to protect the water valve from mineral deposits and sedimentation from the water supply. I had already replaced one lid, and mine failed a second time. Sorry Mike. Shop with confidence. Model #WTW8600ywd serial - Answered by a verified Appliance Technician The photo shows reflections in the glass, the glass is uniform in color. Is there another lid other than WPW10349235, AP600096 that will work on this machine? I had already replaced one lid, and mine failed a second time. I bought the dryer because it mached the washer. If your Whirlpool Cabrio washer will fill with water but won’t spin, the lid lock switch is probably bad. I have a whirlpool Cabrio platinum washer and the glass lid will only open half way. Answer Laverne, unfortunately, we would not be able to recommend an alternative lid … I appreciate Whirlpool's Amber for her professionalism in taking care of this, but I also understand the frustration that others are having with their initial customer service contact. see all. I'm done with the plastic and will never by a plastic lid washer again! Kindly note, some of these components will be present only in select washer models. see all. Please note that the manufacturer has updated the part and it may look different than the original. I like them both but the we are having problems with our lid. I’m so done & ready to go higher up in the company- not that it would even matter.. Trust me , I've been thru 3 top load lids 200+ should have bought a new washer, Whirlpool is quality but this lid is a POS!!! Thank you for your patience and understanding in this matter. The manufacturer no longer sells the part. New one fit perfectly. Private messages do not impact your company rating. I am considering purchasing a used Cabrio washer and electric dryer. This is the worst design for a washer lid I have ever seen. Thank you for that. My Whirlpool cabrio washing machine sounds like a jet airplane. Get a sleek look and a better view of the impeller wash action with this frameless glass lid. However, as with any appliance, there can be problems and a need for repairs. the first one only cost $121, Whirpool claims they have had no issues with the lids. So did not resolve my 4th lid issue but I got a really great deal on a new set. Unfortunately, there is no design change and a future failure is likely. Sometimes life requires a little maintenance. The model number is ***** the lid at the rear of the opening on top loaders .If you open the washer lid , under the lid NOT on the lid ,but under the lid … The hose connections at the back of the washer have plastic inserts. Answer Laverne, unfortunately, we would not be able to recommend an alternative lid due to the design and operational differences. WHIRLPOOL WASHER ERROR F5E2 EXPLAINED; How To Troubleshoot Whirlpool Cabrio Washer Motor Circuit; How To Access & Remove Whirlpool Cabrio Washer Control Board; How To Activate Manual Diagnostic Test Mode On Whirlpool Cabrio Washers… Next, open the lid and insert a screwdriver into the lid switch actuator hole. When I purchased my washer, l was told by sales rep, "buy American made". To diagnose this problem you’ll want to put the washer in a spin mode. Review #344309 is a subjective opinion of I have a whirlpool Cabrio platinum washer and the glass lid will only open half way. This washer is a piece of *** My lid is broken. Genuine Whirlpool part. We can no longer get it from any of our suppliers. my lid is broken and i called Whirlpool thinking this should be a recall since there are so many compaints on this problem and was told that is nothing they could do and it would cost $250.00 to replace the part or i have 3 days to get another whirlpool washer … Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All Thank you. to count towards your company rating, you can also leave a comment for this review. Free shipping on many items ... Glass. The washer would begin to soak the clothes right after the spin cycle and then go through the entire wash cycle once again. I do not … Lid Lock Light Flashing Blinking On Top Load Washing Machine – How To Clear Read More » Is there another lid other than WPW10349235, AP600096 that will work on this machine? my lid just recently broke and after reading all of these comments I will not be notifying Whirlpool bur maybe we should start a class action suit against Whirlpool to at least be accountable for their design flaw and agree to fix everybody washer lid free of charge. ... Whirlpool Cabrio Washer Lid… Fast, same day … If something other than this, we would need more information to advise. mlke. To stop this … How To Reset A Whirlpool Cabrio Washing Machine Read More » I have a Whirlpool Cabrio washer about a year old. How do you get past customer service people?? https://www.appliancepartspros.com/customerservice/returns.aspx. Guaranteed Delivery. www.realthanks.com, Seriously let me know if anyone is thinking law suit. If you want your response Unfortunately there is not a metal lid that would fit that we are aware of and here is a link to our return policy. If the washing machine does not spin, the lid lock may be defective. They do not offer a kit to change out the lids. Glass lid for cabrio washer Used: An item that has been used previously. 280145 W10820039 Washer Hub Kit Replacement Part Compatible for Whirlpool Kenmore Maytag Cabrio Bravo Oasis Washer W10118114 AP5985205 PS11723155 8545953 8545948 4.7 out of 5 stars 501 … Do-It-Yourself Stories from Customers like You, Paul M. • Simi Valley, CA • June 12, 2014, Larry S. • Colorado City, CO • October 04, 2014, Doug P. • Kansas City, MO • September 05, 2015. LID -Usually occurs when you try to start a cycle with the lid raised. The Cabrio lid is comprised of a heavy piece of glass inside a plastic frame allowing the top to be see through. Lid broke bad Whirlpool Cabrio construction. I just replaced the glass lid and broken plastic frame with the all metal one. Answer Sorry Mike. Out of Stock - Usually ships within 5 - 6 days. The replacement lid is over $200. The replacement lid costs about $200.00+, leaving little incentive to repair the machine. Popular Whirlpool Washer Hinges. Does require a small "star" type bit. I expect that I might have the same problem down the road with the new lid unless Whirlpool has changed the design of the hinges. Call 877 477 7278 for appliancepartspros and order the following Whirlpool parts (prices as of November 2016): 1 lid part number WP8572026 (AP6013408) for $119.81 2 hinges WP8563964 (AP6004844) for $6.17 each 4 … Ridiculous & same story every time I call. You may want to try contacting local parts dealers, one of them might still have it in stock. The Whirlpool brand, maker of the Duet and Cabrio model, is a leader in washer and dryer sales in the United States. Whirlpool Cabrio washer has engineering defect!!!! ft. Cabrio Top Load Washer with See-Through Tempered Glass Lid (Chrome Shadow) overview and full product specs on CNET. Again, Whirlpool finally came through, but the overall cost to them is going to be over $500.00. I just replaced the glass lid and broken plastic frame with the all metal one. If something other than this, we would need more information to advise. Write a private message as Whirlpool verified representative. Appliance: Whirlpool Automatic Washer WTW7800XW2 My Repair & Advice I just replaced the glass lid and broken plastic frame with the all metal one. As many have also encountered, the lid design on the Whirlpool Cabrio HE washer often causes the lid to crack at the place where the hinge enters the lid, and eventually buckle causing the glass to separate and lid lock to fail. Answer Laverne, unfortunately, we would not be able to recommend an alternative lid … You can't believe 2 years later and it's the same issue.