Need a little inspiration? Floor & Decor Outlets of America, Inc. Written on March 26, 2018 I called back and had to wait onhold 36 minutes just to get my money refunded. They were very attentive, pulled my order right away, checked that the order was complete, and loaded it directly into my car. This … I highly recommend F&D in Gurnee and will … The website was poorly designed, it kept adding quantities to my cart. I call Floor Decor and they say shipper is scheduled to call today, Thu, for Fri delivery. “ Just left Floor Decor 8/4/18 Bryana Guy was extremely helpful and flexible with our changing "plan". 479 were here. Floor & Decor's COVID-19 Update Learn More. They were super friendly and a pleasure to work with. The Floor Decor could care less about you once they get their money. AquaGuard laminate is sold exclusively online at Floor & Decor. Shop hundreds of styles for every room. 106 customer reviews of Houston Flooring Warehouse. Not sure when the sample will show up. States its Floor Decor who split the order. 2010 34th St N, St Petersburg FL 33713 - Top Quality Floors. 279 were here. Unfulfilled ordering, double charging, worst costumer service (hours on the phone with no resolution), late and incomplete orders. Now i'm driving 1.5 hours to pick-up. Their attitude is very poor and they keep you on hold forever. Floor and Decor Corporate Office; ... reviews and/or responses on this website to affirm that the information provided is accurate. Floor Decor could care less about you once they get their money. BBB Business Profiles may not be reproduced for sales or promotional purposes. He is a great asset to the company he works for. Retail Floor Materials in Atlanta, GA. See BBB rating, reviews, complaints, request a quote & more. I schedule a delivery window for Monday (a week later than stated). Enable Accessibility Shop By Room. Also it split my shipment into 2 parts, store pick and Home deliver. BBB Business Profiles generally cover a three-year reporting period. Today it was more of the same BS so I cancelled the order. No tracking, no confirmation, no notice of arrival. What? Use Google Chrome or Microsoft Edge browsers for the best experience. 28 reviews of Floor & Decor "PI went to look for some floor tile. Chris and Neil at the pro-desk were amazing. The work life balance is ok. Chris and Neil at the pro-desk were amazing. You will find a wide range of quality, in-stock flooring, and installation products to fit any of your project needs. I am looking for a refund or replacement for this issue. AquaGuard laminate cost is $2.69 to $3.99 per square foot based on cost factors discussed below. Browse our huge selection of affordable flooring and tile products and save money on your home renovation project. Floor And Decor ranks 25 of 214 in Flooring and Tiling category. Floor And Decor was first mentioned on PissedConsumer on Aug 04, 2016 and since then this brand received 143 reviews. Floor & Decor is a hard surface flooring store with an incredible selection and … BBB reports on known marketplace practices. 2,319 reviews from Google Customer Reviews. Before you shell out a lot of cash on the tile for your renovation, give this store a look. BBB remains operational and focused on serving our business community. The management is overbearing and the benefits are extremely high. Rock Bottom Prices. I would definitely go back to Floor & Decor to shop for tile." When checking out the price for shipping to my house was the same as the cost to ship to the store ... odd since my tile selection were listed as 'available' in that store. Floor & Decor St Petersburg located in St Petersburg Fl. They were very attentive, pulled my order right away, checked that the order was complete, and loaded it directly into my car. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Shop online at Floor and Decor now! Then had nerve to tell me I was being disrespectful for being upset they called me a liar 10x over. 10 days go by, no tile. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Video Floor & Decor. AquaGuard laminate cost is $2.69 to $3.99 per square foot based on cost factors discussed below. Today (Tuesday) Fedex updated the shipment to say a shipping label had been printed in Georgia. When I finally got a real person, the answer was always the same run around of how it was being shipped to the Wayne store and it can take 5-10 days. I have contacted Floor & Decor at least 6 times regarding this issue and have been told I would receive a callback. Shop our large selection of waterproof vinyl flooring, waterproof vinyl tile, waterproof resilient flooring and waterproof flooring at Floor & Decor. This is by far the worst Company I have ever experienced. I am beyond frustrated and disappointed in the lack of service I have been receiving from Floor & Decor. Browse our huge selection of affordable flooring and tile products and save money on your home renovation project. I will never, ever buy or shop there again! Join Our Fast-Growing Team! Floor And Decor review from Tempe, Arizona rated 1.0/5.0 with Images: BUYER BEWARE! The company's stores offer tile, wood, laminate, vinyl, and natural stone flooring products, as well as decorative and installation accessories. Customer Reviews are not used in the calculation of BBB Rating. This has been the worst experience. I ordered a sample last Thursday and on Monday this week got an email from F&D saying the sample was shipped. Web site doesn't work when checking orders. Written on September 14, 2018. Floor & Decor offers in-store pickup at any of our stores nationwide. R&L office is rude and could care less about Floor Decor customer service. Floor & Decor offers in-store pickup at any of our stores nationwide. BBB is here to help. I never heard back again. Floor And Decor ranks 25 of 214 in Flooring and Tiling category. Floor & Decor is a hard surface flooring store with an incredible selection and everyday low prices. AquaGuard laminate is sold exclusively online at Floor & Decor. On a weekly basis I tried to find out the status of my order. I have yet to receive a callback and I have been very patient with this issue. 137 reviews of Floor & Decor "Having survived a bathroom renovation (and emerged from it still speaking to my wife), I find I have a profound appreciation for this place. 5 Floor and Decor reviews in Pompano Beach. Shipping of the samples takes too long, especially since it was shipped from the same state. Beautiful tile, gorgeous wood, and elegant stone are among the amazing products available. If the complete order is available at the selected pickup store, customers can pick it up for free the same day, if the order was placed by 2:00PM (local store time). Looking for ideas? I tell them its already been scheduled for today. If the complete order is available at the selected pickup store, customers can pick it up for free the same day, if the order was placed by 2:00PM (local store time). The large selection is categorized by finish – Handscraped, smooth, textured and more. That was the last time I heard from them. They were super friendly and a pleasure to work with. Very toxic blame culture there as well. I have contacted the company too many times in regards to this issue. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. 51 reviews of Floor & Decor "Large selection, well lighted and very friendly service. We can't be there at all this week between 12 and 4. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. BBB accredited since 2/5/2016. My time and Floor and Decor was ok. 27 reviews of Floor & Decor "PI went to look for some floor tile. I just received the order and FEDX THREW the box so all but one tile sheet was chipped and broken -I called you this morning and after being on hold 15 minutes I followed prompts for a return call withoin the hour --NEVER GOT A CALL. BBB remains operational and focused on serving our business community. The large selection is categorized by finish – Handscraped, smooth, textured and more. Floor & Decor Outlets of America, Inc. Headquarters2500 Windy Ridge Pkwy SE, Atlanta, GA 30339-5677, Need to file a complaint? They charged my credit card instantly when I placed the order, but 7-10 days for a refund? Floor And Decor was first mentioned on PissedConsumer on Aug 04, 2016 and since then this brand received 143 reviews.. Apply Now. Read more. Bathroom Kitchen Backsplash Outdoor Inspiration. My new order even shipped in bits a pieces instead of doing it all together. BBB Business Profiles are subject to change at any time. F&D only keeps a partial inventory of the many items they sell. The overall rating of the company is 2.0 and consumers are mostly dissatisfied.. Floor and Decor Corporate Office; ... reviews and/or responses on this website to affirm that the information … The company's stores offer tile, wood, laminate, vinyl, and natural stone flooring products, as well as decorative and installation accessories. ” in 2 reviews “ They are doing everything they can to help us operate as best as we can in these difficult and uncertain times! The latest flooring features scratch-resistant technology that can delay wear and tear. New flooring can add charm and value to your home. I first contacted Floor Decor 12.21.2020 and have been following up via email, chat, & phone and have not received a follow up. I decided to order from the website and have it delivered. Find the latest Floor & Decor Holdings, Inc. (FND) stock quote, history, news and other vital information to help you with your stock trading and investing. Never. 137 reviews of Floor & Decor "Having survived a bathroom renovation (and emerged from it still speaking to my wife), I find I have a profound appreciation for this place. Turned out those tiles never existed and they were never taken off the internet website. Unfortunately (like many other flooring stores) you have to prepay for a sample and then they'll send it to you whenever they feel like it (quote time is 2-3 weeks). All reviews are public, so anyone can see what you write. I call and they tell me its a "website glitch" and order will ship within 7-9 days. What? Then after 20 minutes of this craziness rude R&L guy suddenly finds out they did call Fri but will only be delivering half my order today and half tomorrow, from a store that had everything in stock and is 7 miles from my house. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. I take them at their word. They tell me at least 10 times nobody called I must have been confused. A free inside look at company reviews and salaries posted anonymously by employees. View our ratings and reviews … I did not receive my mirror that was suppose to come with the vanity. This took another 30min call to get that sorted out. One of the best Home Decor, Home Services business at 2202 FM 1960, Houston TX, 77090. 12 Floor and Decor reviews in Orlando, FL. Shop online at Floor and Decor now! We make special arrangements to get out of work to be there to receive delivery. 21 Floor and Decor reviews. Very frustration for a design professional to have the shipping handeled so poorly. I was greeted by a young man whose name is Joe C. For being so young he was so helpful, courteous, respectful, and knowledgable. The website said it was in stock, the main reason I placed the order. Floor & Decor Holdings, Inc. operates as a multi-channel specialty retailer of hard surface flooring and related accessories. You can’t add an anonymous review.Here is some more info that others will see: 1. Floor And Decor review from Tempe, Arizona rated 1.0/5.0 with Images: BUYER BEWARE! Use Google Chrome or Microsoft Edge browsers for the best experience. Shop our large selection of waterproof vinyl flooring, waterproof vinyl tile, waterproof resilient flooring and waterproof flooring at Floor & Decor. If I could give this store negative stars I would. Great I thought. Floor & Decor Holdings, Inc. operates as a multi-channel specialty retailer of hard surface flooring and related accessories. Among the worst online ordering experiences ever experienced since the invention of online ordering! Floor And Decor Overview. Recent recommendations regarding this business are as follows: "Not sure for this … FOR IN STOCK ITEMS? Didn't ship product when they said. No one has contacted me back and I am being ignored. I have not received my mirror with my vanity that I purchased in November. Floor & Decor's COVID-19 Update Learn More . BBB Business Profiles are provided solely to assist you in exercising your own best judgment. How BBB Processes Complaints and Reviews, BBB of Metro Atlanta, Athens & NE Georgia. We’ll guide you through the process. I would definitely go back to Floor & Decor to shop for tile." Entire week planned for laying floor gone. No one can help over the phone. Cookies and tags on this site are used by Floor & Decor and third party partners for different purposes, including personalizing content, tailoring advertising to your interests, and measuring site usage. R&L office is rude and could care less about Floor Decor customer service. This was perfect. A free inside look at company reviews and salaries posted anonymously by employees. 689 Floor and Decor reviews. Otherwise, customers will be notified by email when their order is available to be picked up. Floor And Decor ranks 25 of 214 in Flooring and Tiling category.